The Assistant Executive Director is responsible to the Executive Director to maintain a consistent level of quality services and innovative programming for older adults, including those with physical frailty and mild, moderate, or severe dementia, through general supervision and continuous attention to program evaluation, development, and implementation of strategies and services. In the Executive Director’s absence, the Assistant Executive Director will be expected to assume the responsibilities of the Executive Director.
Implements and maintains the high standard of care and service delivery as outlined in the Mercy Retirement and Care Community's (MRCC) and Elder Care Alliance (ECA) policies. Manages the activities and operations of various departments as assigned by the Executive Director and as needs dictate. Insures that all programs and services are consistent with MRCC's standards, mission, and goals. Provides and evaluates the provision of services to the residents with appropriate regard for the resident's physical, mental and social well-being, including those with mild, moderate, or severe dementia. Provides leadership to staff and volunteers within areas of responsibility to ensure high quality, cost effective care and services.
Provides orientation, in-service education, professional development, supervision, and leadership to staff. Arranges for mandatory in-service training programs at regularly scheduled intervals and maintains the department’s current knowledge of Federal, state, and local regulations. Hires, directs, motivates, and evaluates employees. Provides consultation and leadership on disciplinary matters.
Functions as a member of the leadership team and, as such, participates within an interdisciplinary team which monitors and reviews residents health and social needs on an ongoing basis. Participates in Quality Assurance programs and makes necessary changes to improve care and service delivery.
Collaborates with the Director of Skilled Nursing Services and others, on Quality Improvement programs for the skilled nursing program to ensure the maintenance of ECA’s high standards of care and regulatory compliance.
Provides clear and professional verbal and written communication to staff, residents, families, and professionals. Encourages open, professional communication among staff.
Establishes and maintains a thorough knowledge of federal, state and local legislation and accrediting/contracting agency policy and procedures related to programs, including those relating to Residential Care Facilities for the Elderly (RCFE). Ensures on-going regulatory and reporting compliance for all programs.
Participates in the marketing efforts of the community. Collaborates with Marketing staff and performs community outreach programs as needed. Makes visits in the community to interview and evaluate potential residents and conducts Community tours when necessary.
Develops and monitors program's operating budgets. Performs all other duties and responsibilities deemed appropriate by the Executive Director.
Four year degree essential. Five years supervisory and administrative experience, inclusive of budgeting, program development and assessment implementation. Two years experience in working with older adults. Knowledge about dementia and programs relating to caring for those with dementia. Ability to obtain and maintain RCFE within 6 months of hire required. Experience as a director or other leadership position in a skilled setting preferred.
SKILLS AND ATTRIBUTES:
Sensitivity and knowledge of working with older adults and the aging process. Excellent written and verbal communication skills. Ability to identify need, develop, and manage programs and systems simultaneously. Knowledge of aging process and implications of aging in a social setting. Must understand health care environment and the medical context for older adults. Excellent interpersonal skills, superb customer service skills and a team player.